Information of interest to the Sonsoneña community.

Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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Regarding resolution CRA 955 of September 26,  suspension for non-payment

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On the alleged suspension of service September 20, 2021

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On the reactivation of the aqueduct service September 17, 2021

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On the suspension of the aqueduct service September 16, 2021

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About the delay in trash pickup  July 28, 2021

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On the forgiveness of interest in the payment of your bills.

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About using PSE to pay your bill

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On the news of the suspension of the service between July 25 and 25

Rate application first semester 2021

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Temporary modification of working hours and customer service by departmental decree

Temporary modification of working hours and customer service by departmental decree

Temporary modification of working hours and customer service at Easter

Overdue accounts

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Temporary modification of working hours and customer service

New color code

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Rate update first semester 2021

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Important announcement

At Aguas del Páramo de Sonsón we reward the good culture of our clients. 

Rate application second semester 2020

RATE APPLIED JANUARY TO JUNE 2020

According to resolutions CRA 720 -734 of 2015 and 688 of 2014, the rates to apply from January to June 2020 are established in the urban area of the municipality and in the Corregimiento  the Tapir of Sonsón.

RESULT OF USER SATISFACTION SURVEY.

RESOLUTION  TO TAKE THE COMMUNITY INTO ACCOUNT, FROM APRIL 13 TO 26  OF 2020.

CIRCULAR FOR THE DAYS 9-10-11 AND 12 APRIL 2020

TIPS TO TAKE INTO ACCOUNT DURING THE QUARANTINE  

QUARANTINE MEASURES RESOLUTION

QUARANTINE INFORMATION 

statement of great interest 

INFORMATION OF GREAT INTEREST.

Contingency and emergency plan  of the company Aguas del Páramo de Sonsón SASESP

AGUAS DEL PÁRAMO DE SONSÓN SASESP TOILET SERVICE AGREEMENT UNIFORM CONTRACT

MANAGEMENT REPORT FOR THE YEAR 2018 OF  THE AGUAS DEL PÁRAMO DE SONSÓN COMPANY SASESP

 

Be part of the transformation and participate in the Christmas contest that we have prepared for you, for your family, for everyone. We'll be waiting for you.

Aguas del Páramo de Sonsón named the best public service company in the department, according to the Public Services Management of Antioquia.

INFORMATION OF INTEREST

IMPROVEMENT OF THE AQUEDUCT NETWORK.

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Aguas del Páramo de Sonsón will leave its mark with the Celebration  of the  World Environment Day at the CDI.

Aguas del Páramo de Sonsón was present at the Marathon  Environmental, training and raising awareness among 4th and 5th grade students of the Sonsón Technical Agricultural and Health Educational Institution.

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AGUAS DEL PÁRAMO DE SONSÓN SAS - ESP; INFORMS

Aguas del Páramo de Sonsón SAS - ESP; It informs that next Wednesday, May 8, 2019, the aqueduct service will be suspended due to the maintenance of the distribution tank, from 8 pm to 3 am on May 9, the vast majority of which will affect the entire urban area, Except for the Fátima neighborhoods, Avenida Guayabal and Calle 20. Thank you very much for your understanding. 

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AGUAS DEL PÁRAMO DE SONSÓN SAS - ESP; INFORMS

Aguas del Páramo de Sonsón SAS - ESP apologizes for the suspensions presented or those that may be presented to the users of the neighborhoods and nearby sectors where works are being developed, due to the execution of the Sewerage Master Plan, given that They are showing some damage to the aqueduct network.

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SOCIAL CONTROL REPORT OF THE MUNICIPALITY OF SONSÓN 

In compliance with article 1.3.4.6 of resolution 151 of 2001, in order to allow social control and promote competition in the provision of home public services; The company Aguas del Páramo de Sonsón, presents to the entire community of the municipality of Sonsón, the information on the management carried out from January 1 to December 31, 2018

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LA DANTA CORREGIMENTO SOCIAL CONTROL REPORT 

In compliance with article 1.3.4.6 of resolution 151 of 2001, in order to allow social control and promote competition in the provision of home public services; The company Aguas del Páramo de Sonsón, presents to the entire community of the municipality of Sonsón, the information on the management carried out from January 1 to December 31, 2018

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RATE APPLIED JANUARY TO JUNE 2019

According to resolutions CRA 720 - 734 of 2015 and 688 of 2014, the rates to apply from January to June 2019 are established in the urban area of the municipality of Sonsón.

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RECOMMENDATIONS FOR TRADERS

Mr. Merchant, for Aguas del Páramo de Sonsón it is very important to have you; for which we give you the following recommendations. In addition to this, try not to remove waste with high weights since one of our collectors could be injured.

Responsibly with solid waste, we live with you.

NEW COLLECTOR TROLLEY FOR THE MEDIUM CUPCAKE

Aguas del Páramo de Sonsón with the support of the Sonsón Progresa Municipal Administration, in negotiations with the Antioquia Government through the management of public services; has achieved the acquisition of a new collection car with the highest and innovative quality standards for all our users in the Magdalena Medio townships.
The delivery by the Government was made effective on December 19 in the presence of Mayor Obed Zuluaga.  With this acquisition, we will solve and expand the toilet coverage area in the townships of the warm area of the municipality.

 

With better care for our customers, we live with you.

Replacement of sewerage networks in the La Danta district

Since September 24, the replacement of sewerage networks of  300 linear meters  in four streets of the La Danta district with an investment of $ 400,000,000.  The work has been established with a term of four months including the rigid concrete paving. Eight specialist operators are dedicated every day to meet the deadlines established by the company. To date, three have already been paved  four o'clock  streets and the replacement of networks has been completed; project execution is already around 85%.

With better networks, we live with you.

The company Aguas del Páramo de Sonsón was linked to the celebration of World Water Day, through the departmental day of cleaning of water sources called by the  Public Services Management  of the  Government of Antioquia .


In the municipality of Sonsón we were in the El Roble ravine.


Join the challenge!  

#WorldWaterDay  #AntiqouiaCuidaElAgua  

#RubbishChange

WATER DAY

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WATERS OF THE PÁRAMO LIVED  WITH YOU THE  CHRISTMAS

In the  Christmas 2018 Aguas del Páramo de Sonsón, awarded  the  responsibility with the payment of public services *

 

By having fully paid your bills during 2018, you could be the winner of a great washing machine.

The draw was carried out:


December 21 in the village of La Danta 
December 28 in the urban area of the Municipality

Participate was  very easy, the ballots were delivered with the invoice of our  services  and they deposited them in the respective mailboxes provided in our offices before each draw.

Our winners were Margarita Idárraga in La Danta and  in the Urban Area.

With gifts for your fidelity, we live with you

* Only those clients who have NOT had their service suspended in the 2018 period participated. It will be one (1) washing machine for the Urban Area and one (1) for the district of La Danta. For more conditions and restrictions visit our offices.

WE LIVE WITH YOU AT CHRISTMAS, WE ARE WATERS OF PÁRAMO

Aguas del Páramo in conjunction with the Municipal Administration of Sonsón joined forces to make the municipality a party for Christmas 2018. Therefore, with an investment of around $ 190,000,000, these festivities were made a happy Christmas for all the inhabitants in the Urban Area and in the townships of La Danta, San Miguel and Jerusalem.

See the photographs here:

URBAN AREA

THE DANTA

SAN MIGUEL

JERUSALEM

DERIVATION OF AQUEDUCT IN THE CORREGIMÓN LA DANTA

Due to the constant complaints of our users about the constant suspensions of the aqueduct service in the entire village of La Danta due to the isolated damages that occurred in the networks of the Child Development Center (CDI) area, Aguas del Páramo has supported the networks of that area so that the main meshes that pass through that area do not affect the rest of the community. Thus, if any damage were to occur in that area, the aqueduct service would no longer have to be suspended throughout the township.

 

With minor setbacks for our users, we live with you.

NOW YOU CAN PAY YOUR BILL ONLINE

From now on you can pay your bill with our website aguasdelparamo.com with much more agility, without leaving your home or office. Available 24 hours a day, 365 days a year.

What is the new payment service on the website?

This service will allow you to pay your Aguas del Páramo bill via internet, using the PSE payment button, which works with a wide network of banks, guaranteeing the service for many of our users.

 

Who can use the service?

All users who have a bank account in the entities enabled for this service.

 

How to use the service?

  1. Enter the web page aguasdelparamo.com

  2. Choose the button Pay your Invoice

  3. Type  the consecutive one, which you will find in the upper right part of your payment invoice

  4. Click the Pay button

  5. Fill in your personal data

  6. Verify the data, select the bank and proceed with the payment

  7. Save your proof of payment.

The payment option is enabled until the due date of each invoice. Overdue invoices cannot be paid.

This system is enabled for payment with credit and debit cards

BE CAREFUL!  WE ARE IMPLEMENTING THE ENVIRONMENTAL COMPARTMENT

Since October, Aguas del Páramo ESP has been implementing the identification of hot spots within the municipality of Sonsón in which it provides cleaning services, where users do not make a good disposal of solid waste in order to apply the corresponding law regarding when comparing the environment, whoever does not classify their waste well, does not remove their waste on the stipulated day, remove their waste at the corners of their streets and mix them,  The current norms will be applied making environmental comparisons.

Remember, Mr. User, the rules of our Waste Collection service:

  • The user must properly separate solid waste (organic, useless, recyclable)

  • Users must use bags to pack waste and avoid possible spillage on public roads.

  • Placing objects such as: glass, rods, cans, among others, in visible places, thus avoiding elements that could injure people or our operators.

  • Do not store organic waste for a long time, because it decomposes.

  • Do not take out the garbage from the day before because they can be damaged by animals.

  • Aguas del Páramo de Sonsón SASESP does not provide hazardous waste collection service. However, if users make personal use of items such as needles and blades, please put them in a plastic container.

Avoid yourself  annoyances, Aguas del Páramo works for you and for you. Therefore, be responsible with the disposal of your solid waste.

With responsibility, safety and good disposal of solid waste, we live with you.

Changes in the collection of our  services

The company Aguas del Páramo informs all its subscribers that the rates of our services will increase, this according to the requirement of resolutions 720 and 734 of 2015 of the Commission for the Regulation of Drinking Water and Basic Sanitation, by which the regime of tariff regulation to which the providers of  services that serve municipalities with more than 5,000 subscribers in urban areas, the methodology they must use to calculate the rates of the  public toilet services and other provisions are issued.

In the following table you will be able to consult the service increases from June to December 2018, this with the aim of gradually increasing the cleaning charge and not immediately for the convenience of all service subscribers.

 

We live with you.

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New bill for Aguas del Páramo

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Since August 2018, a new invoice was implemented for Aguas del Páramo  in the municipality of Sonsón, this with the aim of avoiding confusion with invoices for other services.

The difference lies in its color, which goes from green to blue. The other information and its position are in the usual place, on the back you can see information of your different interest each month.

With innovations for our customers, we live with you.